• The primary guest must be at least 18 years of age to be able to check in at the hotel.
• It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are a Driving License, Voter ID Card, and Passport.
• PAN cards are NOT accepted as valid ID cards.
• Stay of 1 child up to 10 years of age is complementary without the use of an extra mattress. Breakfast charges may be applicable for the child.
• Requirement of an extra mattress will be treated as a third occupancy.
• Pets are not allowed on the hotel premises.
• Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
• A discounted booking cannot be modified. In case of early check-out for such a booking, no amount will be refunded.
• Guests shall be liable for any damage, except normal wear and tear to Hotel assets. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness.
• Certain policies are booking-specific and are informed to the customer while making the booking.
• Extension of stay would be provided on current room rates, subject to availability.
• Current room rates can be different from the rates at which the rooms were booked.
We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 3 pm.
For bookings up to 3 rooms –
| Cancellation Time | Cancellation Fee |
| 24 hours or more prior to check-in time | Free cancellation (30% refundable 15 to 30 days of check in date) |
| Less than 24 hours before check-in time | One night’s booking amount |
In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first two nights or the complete booking amount, whichever is lower, shall be deducted.
In case you decide to shorten your booking post the check-in date, you will be charged for the next 24 hours after the official cancellation. Money for the remaining nights will be refunded.
You need to pay at least 25% of the booking amount as advance to make a booking for 3 or more rooms
| Cancellation Time | Cancellation Fee |
| 30 days or more prior to check-in date | FREE Cancellation (30% refundable 15 to 30 days of check in date) |
| Between 15 to 30 days of check-in date | 50% advance amount |
| Less than 15 days of check-in date | 100% advance amount |
In case you do not show up at the hotel, no refund is applicable to the booking.
In case you decide to shorten your booking for 4 or more rooms post the check-in date, no refund is applicable on the booking.
You can cancel your booking using our website or mobile app. You can also call us on 0487 255 8888 | +91 8589 9894 54 to cancel your booking. The applicable refund amount will be credited to you within 4 working days. However, it may take an additional 3-14 working days to reflect in your account, depending on the processing time taken by your bank.
For bookings of more than 4 nights, guests have to settle all outstanding payments on every 4th day. The hotel will be unable to provide further accommodation prior to the settlement of the outstanding amount.
Early check-in and late check-out are subject to availability. To confirm the early check-in/late check-out availability, please call +91 4872558888, +91 8589989453, +91 8589989454
Our standard check-in time is 3 PM. Early check-in is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
| Check-in Time | Early Check-in Charges |
| 30 days or more prior to check-in date | FREE Cancellation (100% refund) |
| Before 9 AM | 100% charges for one day payable as per room rates of the previous day (subject to availability) |
| 9 AM onwards | Half charges payable as per room rates of the previous day. Charges will be visible at the time of booking creation. |
Our standard check-out time is 2 PM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
| Check-out Time | Late Check-out Charges |
| Before 9 PM | Half charges payable as per room rates of the next day, depending on hotel policy |
| After 9 PM | 100% charges payable as per room rates of the next day |
• Hotel-specific amenities are captured on the website and the app. Guests are advised to refer to the same while booking.
• Unmarried couples are not allowed to check in. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at the time of check-in.
• The menu of breakfast is standard/ fixed and anything ordered extra will be chargeable as per the regular rates.
• Usage of alcohol is strictly prohibited.